This store is excellent! Kristy has helped
know I will get excellent service!
me out numerous times. They are the
closer to another store, but prefer dealing
with Kristy, so I travel a half hour more to
most professional, helpful sales team in
Been a customer here since yr2003.nothing but a disappointment when i have a problem. This time im fed up after they lost my memory card, their answer each time was that they dont touch memory cards when clearly the card needs to be removed when the sim card is switched over to my new phone. They didnt even bother to acknowledge or even bother to look for it in the back room.When I told them over the phone that i will be there shortly with my rep, he was gone when I arrived when clearly i told him i will be there in 15 minutes! Sprint is ok when theres no issue. But coverage sucks even when at the beach away from home. And when you have a problem with your phone GOODLUCK as it will take $350+ after youre already paying $10 a mnth insurance. What a joke. Youre better off without insurance which i did and bought a new phone elsewhere and got it in 2 days for hundreds less.
I was pleasantly surprised at how quickly they transferred my phone and updated my plan. Ashley was extremely helpful.
Rude and very uninformed. Called this store, asked a specific question about an offer that was made to me on line being available in their store. Was told over the phone that any online would be available in the store. I drove 20 minutes to go to the store to upgrade under the online offer. When I arrived I spoke to a long haired gentleman wearing a headband and was told that that offer was not available to me, he didn't see it. I told him of my conversation with his coworker, and was rebutted with a rude she didn't know what she was saying. Irritated but accepted his word and left. 2 days later visited a more local Sprint store to my location and was told that the online offer is available to me in that store same owner.....i upgraded. So today I visited the Royersford store again because I received a coupon for a free accessory up to a $30 value. I entered the store dealt with the same head banded long haired gentleman and was told I couldn't use the coupon on what I wanted to use it on. The coupon clearly states that I could use it as a $30 credit on any Accesory. Decided not to argue with the customer-service representative. Left saying that he was lying. I left angered, irritated, and upset. I will never shop here again. Zero stars if possible.
Had two phones that were sent back twice to Samsung for repair and still didn't work. This was the only store around that understands what customer service means and got the problem resolved. Impressive.
all of the area; probably all of Pa! I live
Sprint Store is a US Electronics Store based in Royersford, Pennsylvania. Sprint Store is located at 70 Buckwalter Rd #950, Royersford, PA 19468, USA.
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