The associate was rude and catty. She was crabby and complained about my whole transaction. I refuse to use this post office.
By the way, we don't get our mail until 7PM or later sometimes, and 5 is about the earliest. This amounts to us getting our mail a day later than everyone else CONSTANTLY. We get checks a day late, bills a day late. Anything that needs ACTING upon we get a day late! If this isn't against USPS regulations it sure as heck should be. And I'll be taking this up with them next.
Update: I did take it up with the national USPS, who treated me with much more respect and decency, and promised to look into the matter. They said an investigator would be getting back to me within a couple days. Well, they didn't. I did get a call from the local postmaster though. Apparently I heard the name wrong as there's no Devon working there. There's a name that rhymes with it working there however. He was far more courteous this time around. (Cough...)
I called USPS in reference to a simple issue. I could not get through telephone prompts !! I had to continually ask for Customer Service. Once I did get through - the voice prompt told me there is a wait of 50 minutes. Give me a break. LMAO They need to review telephone prompts .
They should ALL be thinking harder about this, cuz, boy, have things gotten worse over the years... I blame Walmart. Haha
With ANY business, one rotten customer experience out of a hundred can really do massive damage to what we think of them. Or just by being gouged - because they can, and enough people let them. Who doesn't resent this? (I do think USPS gives good value, all things considered.)
The Customer service is excellent!! Always helpful!! I never have any problems there. Highly recommend Royersford Post Office!!
I will at least say that from what I was told, there may be some hope of things getting somewhat better, but not by much. I think the chance of getting rudely treated stands the best chance of being substantially revised. And by the way, there are several very nice people working the counter there. I think I've known a couple for over 20 years, and as infrequently as I ever go there, they remember me. That means a lot. Those people rate 5 stars. I've had several other majorly bad issues here within the past few years, though.
Had a wonderful experience every time I went there. There is a long line on Saturday’s, I still have found them serving with politeness and patience.
Nothing was resolved to my satisfaction though. Just politified. It was not the primary reason for my call, but all my neighbors are quite irate at our delivery time as well. That place was built before the wholesale destruction of Limerick by "developers", and now serves more than three times as many residences as it used to. There are 20 routes there, I'm told. I expect late delivery is happening on nearly all of them. I know a large problem here is funding. You get what you pay for, and apparently we prefer drone missile strikes to good adequately capable mail service. I'd rather they had 30 routes and we had a few less drones to be ashamed of...
(Original post begins here, from early May 2017) Just spoke with Devon there. Rudest experience I've ever had with what once upon a time used to be a good respectable institution.
United States Postal Service is a US Post Office based in Royersford, Pennsylvania. United States Postal Service is located at 354 N Lewis Rd, Royersford, PA 19468, USA.
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